The Evaluation Process
Once we receive your impression kit, it usually takes about 2-3 weeks to evaluate your impressions and to formulate your treatment plan. If you do not h...
Tue, 15 May, 2018 at 1:56 PM
As long as there are no changes in the anatomy of the teeth, such as tooth movement, a filling, a crown, lost or broken teeth, broken or missing filling, w...
Wed, 7 Mar, 2018 at 10:28 AM
Yes, our dental team includes dentists and orthodontists, as well as dental technicians, who carefully examine your impressions and photos, and then decide ...
Fri, 5 Jan, 2018 at 3:23 PM
When you order the Impression Kit, we provide you with a customer number and information for uploading photos. Our dental team then evaluates both your pho...
Mon, 18 Sep, 2017 at 12:47 PM
All you need to do is take and upload a few photos of your mouth and do some impressions using your at-home Impression Kit. Our dental professionals will e...
Wed, 30 Aug, 2017 at 12:37 PM
It depends on the degree of crowding. That's why our dental team needs your photos and impressions. If the crowding is not too severe, our team will be ...
Mon, 18 Sep, 2017 at 12:41 PM
Contacting our Customer Support: Our customer service experts are available 5 days a week, Monday-Friday from 8 am - 5 pm PST. You can call, chat or email u...
Tue, 15 May, 2018 at 2:01 PM
Yes, it is possible to do only upper teeth, but most people need to get both aligners. This is because a shift in the upper teeth can cause changes in the b...
Wed, 20 Sep, 2017 at 10:29 AM
The way our pricing works, most of the cost is in the evaluation of your photos, the evaluation of the impressions, the treatment plan setup, and then the ...
Thu, 12 Oct, 2017 at 12:20 PM
Yes, it may be possible to do only upper teeth while wearing your retainer on your lower teeth (or vice versa). There is no need to remove the fixed retaine...
Mon, 11 Dec, 2017 at 3:29 PM