Impression Questions

Making good impressions

Can you tell from photos if my impressions will pass?
By looking at a picture, we get a good idea if your impressions might pass actual physical inspection. However, there are things that often cannot be seen i...
Thu, 8 Mar, 2018 at 4:10 PM
Why do you need such perfect impressions?
Because we don't use unsightly and inconvenient attachments, and because our aligners fit so snugly, we need very accurate impressions. We cannot use ...
Tue, 15 May, 2018 at 1:36 PM
Why do I need to make new impressions?
Your impressions may not have been good enough for a variety of reasons. For the most common errors, check our question "What are the most common Impre...
Thu, 8 Mar, 2018 at 3:56 PM
How do I avoid 'drag marks' on my impressions?
A common but preventable reason for impression rejections are 'drag marks' and 'scrapes'. That's where your teeth scrape into the p...
Tue, 15 May, 2018 at 1:29 PM
I just got my wisdom tooth extracted. How long do I need to wait before making impressions?
If it was a non surgical extraction and there are no signs and symptoms of pain, swelling or any other discomfort then you can make your impressions.  If it ...
Tue, 19 Sep, 2017 at 1:35 PM
Can I get my impressions made at the orthodontist?
Yes. If you like, you can get your impressions made at the orthodontist. This can be easier than doing it yourself, as your orthodontist has had lots of pra...
Mon, 23 Oct, 2017 at 5:03 PM
My dentist made 'bad' impressions!
Yes, sometimes even the pros get it wrong. Occasionally dentists need to redo their impressions too. If you got your impressions done at the dentist, and th...
Mon, 23 Oct, 2017 at 5:07 PM
Can your Customer Smile Team guarantee that my impressions will pass?
Our customer team are experts and they can see a lot in your photos - but this also depends on the quality of your pictures, the lighting, the angles of you...
Wed, 31 Jan, 2018 at 3:28 PM
What does the "Return by" sticker date mean?
We encourage you to take your impressions and return them to us by the return date, so you can get your smile on the road (so to speak). :-) The sooner you...
Mon, 5 Feb, 2018 at 1:52 PM