TIP SECTION: How to make Good Impressions

Get your impressions right. Here are a few extra tips.

Email us your Impression Photos!
Getting a great impression isn't always easy. Please feel free to contact our customer support team after you make your first impression. You can em...
Thu, 8 Mar, 2018 at 4:12 PM
Read the Instructions Carefully! Watch the videos!
Please read the instructions and tips carefully. Watch the video tips. Call our customer service if you have questions. Feel free to make only ONE impressio...
Mon, 11 Dec, 2017 at 3:39 PM
What are the most common Impression errors?
In order to make perfectly fitting aligners, our dental team needs to see every little detail of your natural teeth and gumline.  The most common impres...
Fri, 8 Sep, 2017 at 1:55 PM
Place the putty to the top of the tray
Make sure your putty log covers the whole tray. The putty needs to go up to the top of the front of the tray, and it also needs to go to the back.  Careful...
Fri, 22 Sep, 2017 at 4:42 PM
Make sure you get your back molars!
Make sure you press your tray evenly and deeply onto all of your teeth - including the back molars. This means pushing with your fingers not just onto the f...
Mon, 11 Dec, 2017 at 3:39 PM
Save your lips for later
Make sure your tray goes inside your mouth and you pull your lips out and over the trays. You do not want your lips pressing down on the putty. We need imp...
Mon, 11 Dec, 2017 at 3:35 PM
Leave your impressions in the Tray!
Leave your Impressions in the Tray! Always! After you make your impressions, put them into the sealable bag provided in your impression kit.  This means tr...
Mon, 11 Dec, 2017 at 3:33 PM
Rinse your impressions before you ship them
Please rinse your impressions (your impressions must remain as they are, inside their trays) under cool tap water. Let them air dry and then put them into t...
Mon, 11 Dec, 2017 at 3:40 PM
Wait the whole 3 1/2 minutes? Don't cut your time short.
Make sure you mix the putty well to one even color. Then make sure you keep the tray in your mouth the whole 3 1/2 minutes. If the putty is still too soft, ...
Tue, 6 Mar, 2018 at 5:54 PM