Our customer team are experts and they can see a lot in your photos - but this also depends on the quality of your pictures, the lighting, the angles of your shots, the clarity, pixel details, and so on. There are things that often cannot be seen in the average smartphone photo that can be seen by a person looking at your impressions up close and from all angles. Our inspection team sometimes even use a magnifying glass! This means that we cannot tell you 'for sure' if your impressions will pass based just on your photos - but we do have a good idea. 


Maybe that seems picky – but that is necessary in order for us to create the best fitting, most comfortable and most invisible aligners on the market.  We want you to love our aligners!